We make it simple to get the high-quality liners you need
—when you need them.
While we don’t sell direct, we work closely with brokers across North America to support your success. Whether you prefer to order online or with a real person (yes, we still love the phone!), we’ve got you covered.
Order Through Your Favorite Broker
Already have a broker you know and trust?
Great! Just send your PP&L order directly to them and they’ll handle the rest. If you’re new to the process or looking for a broker, check out our Broker Partners page to get started.
Use Our ePicas Online Ordering
Want to place orders anytime, from anywhere? Our new ePicas Online Ordering System is just the tool you need. Browse 72 weeks of availability, enter orders, and track confirmations all in one easy platform.
Contact us to get your login credentials and a quick-start guide.
Call or Email Us—We’re Here to Help
Need a hand? Have questions about availability, programs, or tray sizes? Give our Customer Service Team a call or send an email—we’ll be happy to assist and work with your broker to finalize the order.
customerservice@ppandl.net

831-768-6338
All orders must be submitted through a broker.
As we do not sell direct, your broker of choice can quote a price for you.
Weekly order cutoffs are Wednesdays at 9:00 PM PST and Tuesday at 9:00PM for orders shipping to Canada for the following week.
In general 1 tray per variety (current availability) or 2 trays per variety (grow-to orders), for more specifics, please see our Terms & Conditions.
While we are on the west coast of California, we ship coast to coast throughout the US and Canada. See our shipping page for more details on carriers and packaging options.
Tags are available for select varieties and programs— learn more on our Tags page.
See our Terms & Conditions for lead times and policies.
No problem! Whether you’re a first-time customer or just getting familiar with our programs, we’ll walk you through the process, step by step. Reach out and we’ll connect you with a broker and get your first order rolling.
We’re here to help every step of the way.
We know placing your first order can come with a few questions. Below are some of the most common things new customers ask—if you don’t see your answer here, just give us a call or send us an email. We’re happy to help!
No, we work exclusively through our network of trusted broker partners. You’ll place your order through your preferred broker, or we can help you connect with one who fits your needs.
Easy! Visit our Broker Partners page or contact our Customer Service Team, and we’ll help match you with a broker who serves your region and market.
Availability Orders: 1 tray per variety
Grow-to Orders: 2 trays per variety
(Some specialty items or larger tray sizes may have higher minimums—just ask!)
Order deadlines are Wednesdays at 9:00 PM PST to ship the following week. For Canadian orders, the deadline is Tuesday at 9:00 PM PST to allow time for securing proper inspection documentation.
We offer multiple shipping methods including FedEx, GSO (West Coast), grower trucks (pallet shipper), and even Southwest Air Cargo in some areas. Learn more on our Shipping & Delivery page.
Yes—tags are available for select varieties and programs. They’re drop-shipped directly from Mastertag. Some programs require mandatory tagging, while others are optional. You’ll find more details on our Tags page.
Just contact us for login credentials and a quick-start guide! ePicas gives you access to real-time availability and simplifies your ordering workflow.
Absolutely. Our Customer Service Team is happy to help with availability, order planning, and general guidance.
customerservice@ppandl.net | 831-768-6338
