At Pacific Plug & Liner, we take shipping seriously—because your success depends on getting healthy plants, when and how you need them. Whether you’re receiving a single tray or a full pallet, we’ve built our shipping process around flexibility, reliability, and care.
Here’s how your order moves from our greenhouse to your greenhouse.
(Canada orders only)
Deadline for placing or modifying orders shipping to Canada the following week
This allows for a 1-week lead time to secure the needed phytosanitary paperwork.
(All other orders)
Final deadline to place or update orders for shipment the following week
Changes or new orders submitted after this time may not be accommodated
Orders are finalized and staged for packing the following week
Inventory and quality checks are made, if there are any issues, needed substitutions are made
Freight logistics are scheduled based on your selected delivery method
Packing & Shipping
Orders ship out based on your confirmed shipping week and are organized by delivery method.
Trays are netted and carefully packed for safe delivery for boxed orders the day of shipping.
Pallet shipments are built using our cardboard pallet shipper, insert sizes are customized to the order.
All shipments scheduled for delivery are stored in a refrigerated environment while awaiting pick up.
Big or Small, We’ve Got You Covered
Freight charges can be billed to the broker or customer’s freight account. Contact us to find the most efficient option for your needs.
Fast, coast-to-coast service for time-sensitive orders.
Available in CA, OR, and WA for cost-effective regional delivery.
Refrigerated truck delivery for large-volume orders. Scheduled into select markets—ask customer service for your route!
For growers located near a Southwest Cargo or Delta Cargo airport.
Mainland is available to British Columbia, we also ship to other areas using various shipping partners. $78 Phyto fee per order applies.
Packing & Shipping
From compact cartons to full pallet shipments, we package each order with plant protection and space efficiency in mind, as our packaging adjusts based on plant height. Trays per box or pallet can vary depending on crop height; standards are listed on our Terms & Conditions page.
Flexible, Reliable, and Ready to Roll
Whether you need a single tray or a small mixed order, our box shipping option is perfect for flexibility and fast turnaround. Every order is packed with care—liners are netted to ensure they arrive fresh, healthy, and ready to grow.
What You Need to Know
No special arrangements needed
Availability orders: 1 tray per variety
Grow-to orders: 2 trays per variety
Box Dimensions
Small Box
(1–2 trays)
10.75″ H x 12″ W x 22″ L
Medium Box
(1–4 trays)
15.75″ H x 11.75″ W x 22″ L
Large Box
(4–8 trays)
15.75″ H x 23.75″ W x 22″ L
Tray count per box may vary depending on plant height at time of shipment
Cool, Consistent, and Built for Bigger Orders
Need a larger volume shipped safely and efficiently? Our pallet shipper service delivers via refrigerated truck and is available to all customers meeting the tray minimums and are scheduled based on availability in your region.
What You Need to Know
Contact customer service for details or see our Terms & Conditions page.
Orders between a half pallet and full pallet
Applies only once the full quantity is reached.
Height is 96″
We coordinate pallet deliveries into various markets each week. If you’re interested in qualifying for this service, reach out to our customer service team for schedules and routing details.
Important Note
The ship week listed on your order confirmation reflects when your order leaves our facility. For deliveries east of the Rockies, deliveries typically arrive the week after they leave our facility.
We offer tags for select programs and varieties, drop-shipped via Mastertag, they will not be shipped along with your liners. Tags are optional—except for a few mandatory programs like Sunset Plant Collection, Southern Living®, and Must Have Perennials®. For more information, please refer to our Tags page.
we’re here to help!
For order timelines, shipping schedules, or freight quotes, reach out to our Customer Service Team at customerservice@ppandl.net or contact your sales representative directly.
